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Please complete this form and one of our agents will reply to you by email as soon as possible.
What type of device or software issue does the client have? NB: This is the primary device or application. There may be multiple devices involved: THIS DOES NOT INCLUDE SMART DEVICES, SEE BELOW:
What is the operating system of the client, NB this is the PRIME device O/S, there may be multiple tech involved, e.g Android Mobile and Microsoft Laptop requiring Link, pick the one the client uses most, can also include specialist software.
INBOUND ISSUES - SUPPORT REQUIREMENT.
Optional Client/Volunteer password/safeword (used for security/confidence, so the client knows the volunteer is legitimate)
Volunteer Acceptance